Thank you for choosing Beyond Med Shop. Please note that all Zacurate®, Vaunn® and Cuddle Baby® products are covered by a 1-year warranty when purchased from an authorized dealer. Authorized dealers include: “Amazon.com”, “Walmart.com” and “Beyond Med Shop”.
To file a warranty claim, please send an email to email@example.com with the subject line ‘Warranty Claim’ and include the following:
- Your Name
- Your Phone Number
- Item Description
- Summary of Issues
- A copy of your Proof of Purchase (Receipt / Sales Order)
Acceptable Proof of Purchase Submissions include:
- PDF or Word Document of purchase receipt
- Screenshot / Print-screen of purchase receipt (Mobile or Desktop)
- Any other document or file containing:
- Order Date
- Order ID
- Item Number / Description
Warranty claims will not be honored if products were purchased from unauthorized dealers.